Course Booking Form
Terms & Conditions (as of 2019)
(a) Enrolment on Courses and Order confirmation
(i) By submitting an application form to enrol upon a course you are agreeing to these terms and conditions. If you do not meet the required criteria or have selected an incorrect course we may decline your application. We will inform you if your application has been declined or accepted by e-mail.
(ii) By agreeing to these terms and conditions you confirm that you do not have a criminal record. If you do have a criminal record and wish to attend one of our courses, please contact us before submitting an application.
(iii) You confirm that you have not been diagnosed with nor do you have a reason to suspect that you may currently have severe depression/ clinical depression
(iv) Following the completion of your application, we shall send you a course booking confirmation email detailing the course that you are booked on.
(v) Acceptance of your booking will take place when you have received an email booking confirmation.
(vi) By completing and sending this form, you confirm that you have read the course contents in full.
(vii) If you have a disability that may require additional support, for example, if you have permanent, or temporary, disability, medical condition or specific learning need, we will make all reasonable adjustments to accommodate your needs, insofar as it is possible and appropriate to do so. Please inform your tutor of this prior to course commencement to discuss the best methods of support to meet your needs.
(viii) Students must attend at least 90% of the designated classroom hours to be eligible for accreditation. If a student misses more than 10%, they must make arrangements with their tutor to attend at another date, any extra tuition required will be subject to an additional charge.
(ix) Students conduct on the course must be respectful and considerate to others at all times. Any behaviour or conduct deemed inappropriate or upsetting to fellow students can result in you being removed from the course. You are asked to play an active part in the training and take the opportunities to contribute and respect the opinions of others.
We reserve the right to remove anyone from the course at any time should their behaviour be deemed inappropriate by the trainer. None payment of fees, poor punctuality and
We request that you participate in practical sessions so that we can ensure you are applying the skills correctly and appropriately. You have the right to withdraw during any particular practical session for personal reasons.
(x) You agree to complete all required assignments to the best of your abilities and in the timescale given. For the diploma
(b) Course Cancellation
(i) All cancellations must be received in writing. If due to unforeseen circumstances you need to cancel your enrolment, up to four weeks before the course a refund of 70% of the paid course fee will be made (less any non-refundable deposit). Discounted courses are not refundable. Unfortunately, for any cancellations made within a month of the start date or after the start date of the course, no refunds are available.
(ii) If for any reason or due to unforeseen circumstances the course you enrol upon has to be cancelled, you will receive a full refund, but will not be liable for any additional or related costs incurred by students.
(c) Conduct of Courses
(i) We reserve the right to substitute the advertised trainers and include additional trainers and special guest trainers at any time.
(ii) We reserve the right from time to time update and amend the course content and the material covered to that advertised, whilst ensuring that such content and materials will correspond with the overall requirements as advertised.
(iii) Qualification (where applicable) is awarded upon successful completion of the course. This means all given assignments completed and satisfactory standards met in written, practical and oral assessment. A minimum of 90% class attendance is required for qualification – where unavoidable absence occurs, hours and/or study must be made up to tutors satisfaction.
(iv) Complaints procedure: We invite regular feedback on all aspects of our training. We aim to be approachable and responsive. Complaints should be made to the course tutor(s) in the first instance. if the problem remains unresolved you may access our accrediting bodies complaints procedures.
(d) You Agree that you will not share any of the course materials with anyone who is not a student or graduate of the course. You will not breach
(a) This agreement is subject to Scottish law and jurisdiction.
(b) These Terms and Conditions represent the complete agreement and regulate your participation in the training courses and seminars.
(c) Please note that the headings used in these Terms and Conditions relating to each clause/element/section are used purely for ease and they do not have any contractual or legal effect of any kind.
(d) We reserve the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. You may not assign your rights under these terms and conditions.
(e) If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
(f) No delay or failure to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative or tutor.
1. Data Protection and Privacy
(a) The personal data that you provide (“the Data”) to us is collected for the purpose of:
(i) Processing your application and payment
(ii) Contacting you in reference to your application and in particular for the purpose of querying or confirming any of the details of your application or updating you as to the progress of your application.
(b) We do not disclose any Data to any third parties, other than:
(i) Stripe card processing in the event that you have chosen to pay by credit or debit card.
(ii) Any of our professional advisors where necessary; and/ or
(iii) If required by law and/or for legal reasons.
(c) We will not use the Data for any other purpose than that indicated in this statement.
(d) If any of your details change or are incorrect, or if you wish to enquire what data we are holding on you, please notify us immediately by emailing firstname.lastname@example.org
or writing to:
If you wish us to amend or erase any part of the data relating to you, we will do so, subject to compliance with any statutory requirements and subject to our requirement to maintain records of evidence for legal reasons.
(e) In accordance with the Data Protection Act 1998 and other supporting regulations for the time being
(f) You agree not to use students